Thank you for calling the Ohio Department of Job and Family Services Office of Unemployment Insurance Operations. If you are calling about the new federal pandemic unemployment assistance program which will provide benefits for many individuals ineligible for state unemployment benefits, please press 1.
Thank you for calling the Ohio Department of Job and Family Services Office of Unemployment Insurance Operations. You have reached the pandemic unemployment assistance support line. To continue in English, press 1.
If you are calling regarding your existing unemployment claim, and this is not related to pandemic unemployment assistance support, please press 1.
For answers to commonly asked questions, or to pre-register, please visit our website at unemployment.ohio.gov. Press 2 to receive this in a text message to the number you are calling from. If you know your party’s extension, press 3. Please stay on the line for more information.
For questions around eligibility for the Pandemic Unemployment Assistance Program, press 1. For questions around applying, press 2. For questions around benefits, press 3. Press 0 for further assistance.
We are currently experiencing a high call volume. Please try your call again later, or visit our website at unemployment.ohio.gov to get answers to frequently asked questions, file online, reset your pin, or check the status of your claim. We apologize for any inconvenience and appreciate your patience.
All of our agents are currently assisting other customers. Did you know that you can file unemployment online 24 hours a day, 7 days a week, 365 days a year? You may apply online at unemployment.ohio.gov Your call is important to us. Did you know you can get answers to commonly asked questions and preregister online at unemployment.ohio.gov? Press 1 to receive this in a text message to the number you are calling from.